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Refund Policy
Thank you for shopping at LongBeachCounty.com. We appreciate the trust you place in us and want to ensure you have a satisfying experience while shopping for Long Beach clothes and external products. Please read our refund policy carefully to understand your rights and responsibilities.
3-Day Return Policy for Long Beach Clothes:
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return Long Beach clothes within 3 days of receiving your order. The 3-day return period begins on the day the item is delivered to your address. To initiate a return, please contact our customer service team at [email protected] with your order number and the reason for the return. Please note that the item must be unused, in its original packaging, and with all tags attached.
Once your return is approved, you will receive instructions on how to proceed. Please allow 7-10 business days for your refund to be processed after we receive the returned item.
External Products:
For external products featured on our website that are not directly sold by LongBeachCounty.com, the return policy is subject to the terms and conditions set by the respective external product providers. Any inquiries or issues related to the return of external products should be directed to the customer service of the specific website where the product was purchased.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 3 days of receiving your order. We will work with you to resolve the issue promptly. Please provide detailed information and, if possible, include photographs of the damaged or defective item.
Contact Us:
If you have any questions or concerns about our refund policy, please contact our customer service team at [email protected].
Thank you for shopping at LongBeachCounty.com!